Terms of Use
Please refer to the Booking page for length and fees of each individual class for which packages can be redeemed. The contents of all packages are for booking classes only and there are no restrictions (unless otherwise specified) for type of class booked at Dreamworks Dance Studio Limited. T&Cs apply.
1.0 Expiration
If a package is purchased and not initiated within 30 days, the expiry date of the package purchased will automatically begin calculating on the 30th day from the date of purchase. This applies to all packages purchased from and issued by Dreamworks Dance Studio Limited unless otherwise specified by Dreamworks Dance Studio Limited.
2.0 Exchange or Cancellation
If you wish to cancel or exchange a class to another class, this can be done via our website or the Acquity Scheduling app while logged in, however classes need to be rescheduled or cancelled a minimum of 2 hours before the start time, otherwise your request for an exchange or refund will not be valid and funds will be deducted from your balance for that class.
3.0 Refunds
3.1 All purchases for Dreamworks Dance Studio Limited are final, non-refundable and non-transferable. Any refund must be applied via contacting Dreamworks Dance Studio Limited directly, sufficient evidence of being unable to attend any classes must be provided (for example, situations such as leaving the country for an extended period or a serious injury/impairment), where it is deemed legitimate, an extension of expiry date or a refund may be arranged. All interpretation rights belong to Dreamworks Dance Studio Limited.
3.2 We provide refunds conditional to the purchase date and the package being:
unused, a full refund within 10 days.
used, a maximum of 70% of the remaining balance within 7 days.
used, a maximum of 50% of the remaining balance within 14 days.
3.3 Where the purchase date of the package has exceeded 15 days, there is strictly no refunds available and an extension can only be applied for the reasons as stated in this clause.
3.4 There is strictly no refunds for change of mind, this includes reasons such as teachers leaving, passes about to expire, wanting to claim a recent promotion etc. If you cancel a class by yourself without notifying Dreamworks Dance Studio Limited, funds will not be deducted from your balance conditional to the requirements of Clause 2.0.